Refund Policy
Effective Date: 02/01/2025
Learnphiz aims to provide high-quality learning experiences. This Refund Policy outlines the conditions under which refunds may be issued.
1. General Refund Policy
- Payments for courses, programs, or subscriptions are non-refundable unless stated otherwise.
- Refunds may be issued for duplicate payments, course unavailability, or technical errors preventing access.
- Refund requests must be submitted within 7 days of payment.
2. Non-Refundable Cases
- Refunds will not be granted for change of mind, partial course completion, failure to complete a course, or promotional purchases.
- Subscription-based payments cannot be refunded, but cancellations will apply to future charges.
3. Refund Process
To request a refund:
- Email support@learnphiz.com with subject: Refund Request – [Course Name].
- Provide payment proof and a reason for the refund request.
- Requests will be reviewed within 5-7 business days. If approved, refunds will be processed within 10-14 business days.
4. Course Transfers & Credits
If a refund is not possible, Learnphiz may offer a course transfer or credit for another course of equal value.
5. Policy Changes
Learnphiz reserves the right to update this Refund Policy. Any changes will be posted on the website.
For assistance, contact support@learnphiz.com.